Websockets events are timing out

Incident Report for Salto

Resolved

This incident has been resolved.
Posted Oct 19, 2022 - 19:20 UTC

Monitoring

A fix has been implemented and we are monitoring for errors
Posted Oct 19, 2022 - 18:57 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 19, 2022 - 18:48 UTC

Investigating

This means that some events are not arriving to the UI and it's not automatically refreshing/updating the components.
Salto is still operational.
Posted Oct 19, 2022 - 16:19 UTC